PersonalizedTouch11

Personalized Touch

McKinney, Texas
| 10,777 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth shipping

Has a history of shipping on time with tracking.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Offering quality items with a personalized touch!

Announcement

Last updated on Jun 8, 2023

Offering quality items with a personalized touch!

Etsy automatically translates most text on the site to your preferred language.

See in original language

 

Featured items

All Items

Etsy automatically translates most text on the site to your preferred language.

See in original language

Personalized Touch

Contact shop owner

Personalized Touch

Reviews

Average item review
5 out of 5 stars
(1750)
See reviews that mention:
Loading
Loading

About PersonalizedTouch11

Sales 10,777
On Etsy since 2015

Shop members

  • Hellene

    Owner

    Thank you for reading! <3 My name is Hellene, owner of Personalized Touch. I am a mother of three beautiful children. Etsy continues to help our small family business thrive every day, so we appreciate every customer and review! It truly means a lot

  • Alizza

    Production, Etsy Manager

    Hello! My name is Alizza, the eldest child of Hellene (the owner of Personalized Touch). I currently manage Etsy! I handle the messages and production for all you lovely customers! It's an honor to serve you all and be able to help your every need.

  • YaSaira

    Etsy Manager

    Welcome to our Etsy page! I am one of the Etsy Managers for Personalized Touch. I am excited to fulfill everyone's orders and answer any questions y'all may have!

Production partners

  • Hat Shop

    United States

    Creates the hats

  • A print shop

    McKinney, TX

    We have worked together since the very beginning

Shop policies

Last updated on Jun 9, 2023

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 1 hour of purchase

More information

Last updated on Jun 9, 2023

Frequently asked questions

Customized/Personalized Orders

We accommodate custom and personalized orders! Simply message us your request and if at all possible, we will gladly accommodate it.

For custom shirts and orders not included in our listings, please reach out via email to info@personalizedtouch11.com

Sizing details

Please refer to the individual posting. All measurements have been posted on each individual posting.

Care instructions

Every item has different care instructions

Shirts should be washed inside out; washed in cold water; and air-dried.
Mugs & Tumblers should be hand washed, avoiding abrasive scrubbing.
Ornaments, License Plates, and any metal product shoulda avoid abrasive scrubbing.

Gift wrapping and packaging

If your order is marked as "Gift," the package will be packaged per our standard, but block out the contents of the order on the shipping label.

Wholesale availability

Wholesale or large quantities are available.

If it is a shirt order or an item not located in our listings (e.g. umbrellas, hats, etc), with your own logo, please reach out to info@personalizedtouch11.com

If it is located in our listing (not including shirts), please send the file in a png through the Etsy messaging system (we cannot start production until we have all the files and details of the order finalized).

Outside the U.S orders- VAT

When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination.

You are responsible with ensuring to comply with laws and regulations of the country of destination. Etsy does not have any responsibility on these additional charges that may apply.

Certain countries may require certain documentation before the items are sent. If the necessary information is not provided, this may result in delays in the order.

WE are not responsible for any custom duties, fees once the item arrives at it destination. Please be prepared to pay in case your country does charge customs.

Bad Reviews

We are more than happy to say that any bad reviews we have received are outdated!
We have prioritized the feedback of others and significantly improved the quality of our work!

If you currently feel the urge to post a bad review, please message us first! We prioritize our Etsy messages the best we can, prioritizing what you have to say! Please see the "Replacement" FAQ for more information if a replacement is what you seek!

Replacements

If you wish for a replacement, please message us directly before your review!
The message must include why the order needs to be replaced and an image of what was received. There MUST be an image attached; if you cannot send the image through Etsy, method us which alternative method you'll be using* and we'll help from there!

*Message us on Etsy about which of these alternative methods you will be using. You must then include your order number, name, and image.

Alternative methods of communication:
Email: info@personalizedtouch11.com or personalizedtouch11@gmail.com
Social Media: Facebook. Instagram @personalizedtouch11
Phone: 4693018298

More Questions?

Please feel free to message us with any questions of yours and we'll get back to you as soon as possible!